FAQ2024-01-16T09:46:06+00:00

Frequently Asked Questions

If you cannot find answer that you’re looking for, contact us.

1. How to create a Will on Legal Copy?2023-12-26T11:09:03+00:00
  1. Open the Legal Copy app. Click on “More” in the main menu and select “Wills” from the drop-down menu. This takes you to the Wills customization screen, where you can begin the process of creating your will.
  2. On the Wills customization screen, choose options that apply to your Will . Mandatory sections include personal details, nominees, and provisions. Optional sections like Pets or Children can be included based on your situation. You can also opt to include Self-Proving Affidavit, Personal Statement, Donations, and Asset List forms by selecting them on this screen.
  3. After selecting optional items, proceed to add details to each of them.
  4. After entering the details, move to the next phase of Will creation for a comprehensive review. Legal Copy provides a user-friendly interface to quickly scan and verify every detail. Ensure that all information is accurate and reflective of your wishes before proceeding to the final step.
  5. Also, you could download the Will in PDF format and share it later at your discretion.

You can watch this tutorial video for more details: link

2. How to create messages on legal copy?2023-12-26T11:09:33+00:00

The “Messages” module is a powerful feature that simplifies the process of creating and scheduling messages, making it easy to communicate your wishes, share important information, and leave a legacy for your loved ones.

  1. To access the Messages module, navigate to the main menu, and select Messages.
  2. On the Message Dashboard screen, click on the ‘Create New Message’ button at the top. You can now begin creating message and adding the recipients, attaching files or information stored on your Legal Copy’s Secure Vault.
  3. For scheduling your message, choose either a specific date or inactivity period after which you’d want the message to be triggered.

You can watch this tutorial video for more details: link

3. How secure is my personal information within the app?2023-12-26T11:10:05+00:00
  • Your personal information is protected with high-level encryption and security protocols. We prioritize your privacy and data security, ensuring only authorized access to your sensitive information.
  • If you choose to discontinue using the app, your data can be exported or securely deleted as per your request. We ensure that your information is handled according to your wishes even if you decide to leave the service.
5. What kind of support is available if I need help using the app?2023-12-26T11:11:08+00:00

Our customer support team is available for assistance. You can reach out via email at [email protected] for any aspect of the app or enquiry,

Contact Us

Send your query to our Support team

    We typically reply within 3 business days.

    Go to Top